Legal notice

Last updated: October 23, 2026

This policy applies to hearthgoods, the online graphic T-shirt and clothing store at hearthgoods.shop, operated by NGUYEN KEN.

Website operator

NGUYEN KEN operates hearthgoods.shop and is the seller of the clothing offered by this store. The business contact information appears at the end of this notice.

Product and website information

We sell graphic T-shirts and clothing in the designs, colours and sizes displayed on individual product pages. Read the description and available options before ordering. Product photographs illustrate the products; colours may look different on different screens. Prices, payment currency, delivery methods, shipping charges and taxes collected by the store are displayed on the website or at checkout before payment.

Corrections and availability

We may correct website errors and update availability. If an error affects an existing order, we will contact you and address it in accordance with applicable law. A website correction does not remove your rights relating to an order already placed.

Intellectual property

Trademarks, artwork, photographs and other protected content remain subject to the rights of their respective owners. Listing a product does not itself indicate sponsorship, endorsement or an official relationship with any third party. Reproduction or use of protected content requires permission from the relevant rights holder unless permitted by law.

Related policies

Read our Terms of Service, Privacy Policy, Shipping Policy and Refund Policy for information about shopping, personal data, delivery and returns.

Australian consumer guarantees

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure. Nothing in these policies excludes or restricts these guarantees or any other mandatory rights under applicable consumer law.

Store operator and customer service

Legal operator / company name: NGUYEN KEN

Business and correspondence address: 186 Burnett Street, Mays Hill, NSW 2145, Australia

Customer service email: contact@hearthgoods.shop

Telephone: +61 2 9635 7297

The legal operator named above is responsible for this store and the sale of its products. The address is the business contact and correspondence address. The email and telephone are customer service channels for product, sizing, order, delivery, return and privacy enquiries. Please include your order number where relevant. Contact us before returning goods so we can provide the correct return instructions; the correspondence address is not an automatic return destination.